Can design thinking deliver HR from its trouble spots?
Every HR department has the one problem (or maybe the list of problems) it hasn’t solved yet. It could be low participation in a mentorship program, an inability to recruit more hires from diverse backgrounds or trouble explaining benefits information in a clear way.
For Pearlie Oni, senior manager of employee experience at RedPeg marketing, workers are engaged and eager to participate in initiatives, but the pain point is recruitment.
“We’re trying to focus in on refining our candidate experience, and we have people from across the organization who are involved in recruitment, and it can be harder to get them engaged,” Oni told HR Dive in an interview. Problems like these, though, are not insurmountable in Oni’s view.
Read more on HR Dive.